I value your business and appreciate your cooperation with my cancellation policy. Please respect my scheduling by keeping appointments and providing a minimum 24 hour notice when canceling or rescheduling. Full payment is required and gift certificates will be voided if less than 24 hours notice to cancel or reschedule is received. No shows will also be charged for the full service schedued Late Arrivals- Please keep in mind arriving late for a service may require an abbreviated treatment, with full charges applied, so as not to inconvenience other guests. I regret that late arrivals will not receive extension of scheduled services. In some circumstances our session may need to be rescheduled with full payment applied to original appointment.

Results oriented services require maintenance for maximum results. It’s highly advised that you follow home care maintenance recommendations, product manufacturer directions and keep regular scheduled appointments. All service sales are final.

To ensure a serene experience please silence your cell phone, keep voice level low, and leave your worries at the door. If you have calls or texts to attend to, please do so before your treatment begins.

We love children! However, for you and your childs protection, children will not be allowed in the treatment room or unattended in the lobby for liability, safety and security precautions. Please plan accordingly, thank you.

Confident Complexion Skin Care takes every takes every necessary precaution prior to and during the commission of your service. Elizabeth respects your privacy and requests full disclosure of any allergies, medications, conditions or sensitivities that may require her to modify the service.

In California, state law prohibits Estheticians from diagnosing or treating clients with medical abnormalities. Should Elizabeth determine that she in unable to treat your condition, your consultation fee will be refunded and a possible referral provided.

Gift certificates are redeemable for face value,cannot be exchanged for cash, are non-refundable and cannot be combined with any special offers.

You may return a product unused and unopened within 7 days of purchase date. Damaged products are not refundable or exchangeable. A credit or product exchange will be applied within 21 days of purchase due to allergy or reaction. All services sales are final.

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We proudly support the military and students by offering a discount. Discount cannot be combined with other discounts or offers.